Return rights


You have the right to return the order within 14 days after receipt without giving a reason. If you exercise your right of return, the product must be returned to the webshop in its original condition and packaging.


You may not use the article at that time. Hamam Secrets will not accept damaged or used items and is excluded from returns.


The return costs from your home to the webshop are for your own account.


When the product is received in good order, we will refund the order amount to you within 14 days after registration of your return ( including shipping costs ).


If you want to exchange the article, the same procedure applies as above. As soon as you receive your money back, you can place another order on our website.


If you want to return your order, please contact us first. You will then receive an email with the return instructions.


For more information about the return options, please refer to our terms and conditions.